Koners, U., & Goffin, K. (2007). Learning From Postproject Reviews: A Cross-Case Analysis. Journal of Product Innovation Management, 24(3), 242-258.
Format: Peer-reviewed article
Type: Research — Non-experimental
Experience level of reader: Fundamental
Annotation: A review of the existing literature on postproject reviews within new product development found few empirical studies. An exploratory study is done with five manufacturing firms in Germany who conduct postproject reviews. Using previously published descriptions of postproject reviews, this study collected data from the companies via documents, interviews and observation of actual postproject reviews. Key insights were highlighted in the present article.
Setting(s) to which the reported activities/findings are relevant: Federal lab, Government, Large business, Small business (less than 500 employees), University
Knowledge user(s) to whom the piece of literature may be relevant: Manufacturers, Researchers
Knowledge user level addressed by the literature: Organization
This article uses the Commercial Devices and Services version of the NtK Model
Tip: By definition, tacit knowledge cannot be clearly expressed, documented, or observed and so it is necessary to use special data collection and analysis techniques. Metaphors and stories have been recognized in the literature as indicators of the generation and exchange of tacit knowledge. (Cook and Brown [1999]; Nonaka [1994])
Occurrence of finding within the model: Step 9.3